Macy’s Sales Representative Tool for In-store Pickup
Posted inUX Design

Macy’s Sales Representative Tool for In-store Pickup

Client: Macy's Technology Date: 02/2013 Role: UI/UX Designer Project Summary The Store Productivity Manager was designed for sales representatives and mangers at Macy's. This first set of wireframes demonstrate a sales rep tool for pulling items off the floor that have been purchased online. Store pickup meant sales people had to take the items off the floor and hold for pick up. They needed a digital…
Stakeholder Ecosystem 
Mapping – Relationship Design Toolkit
Posted inRID Press UX Design

Stakeholder Ecosystem 
Mapping – Relationship Design Toolkit

Download Workshop Stakeholder Alignment Tactics: Once you’ve mapped your stakeholders and assessed their orientation to your project/initiative use these typical objections and suggested tactics to address them in order to brainstorm with your team about aligning stakeholders. Decision Makers Who are the sponsors of the project/initiative? Who makes the go/no-go decision? Influencers Whose indirect support would be helpful? Who has influence in the organization? Who…