Model Agnostic AI Infrastructure for the Modern Enterprise
Posted inEthical AI Product Design

Model Agnostic AI Infrastructure for the Modern Enterprise

Executive Summary: Companies pay Microsoft, Google, Anthropic, and a dozen other vendors to own their intellectual pipeline, surrender their data sovereignty, and accept probabilistic guesswork in place of deterministic intelligence. Raibach.net offers something fundamentally different. We deliver a sovereign AI harness – a deterministic, token-optimized, ethically governed operating system that replaces the entire software production stack. AI as a computing force constrained by design, architected…
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AI Systems Governance: Top 12 Metrics for Admins Managing a Prompt Portal
Posted inProduct Design UX Design

AI Systems Governance: Top 12 Metrics for Admins Managing a Prompt Portal

I recently spent months in discovery identifying the most meaningful AI prompt evaluation metrics for our work. There are lots of numbers to crunch, but which ones really matter at the uppermost levels of oversight, and where can we find detailed indicators for next steps in the AI lifecycle management system. Adoption was paramount and ease of use for complex tasking was essential for adoption.…
Waste and Recycling Management – Routing & Dispatch
Posted inProduct Design UX Design

Waste and Recycling Management – Routing & Dispatch

Project Summary Client: Starlight Software Solutions Role: Lead Product Designer – UX Strategy & Systems Design Timeline: Sept 2023 – Jan 2024 Team: Product Manager, Engineering Lead, Dispatch Ops Starlight needed an omni-channel dispatch system for residential and commercial waste services that could scale without compromising reliability. The legacy system presented critical challenges: sluggish routing, limited visibility, and dispatch errors, all of which impeded service expansion. As lead…
Mobile Dispatch App for Residential and Commercial Waste Management
Posted inProduct Design

Mobile Dispatch App for Residential and Commercial Waste Management

The story Bringing commercial and residential routing more inline with our rollout stop cards. If user needs to jump ahead or go back to the index of WOs, the user clicks the big route button to pause the route and take a look at the sequence, select the card which then restarts the route - automatically changing button back to green. (keeps users focused on…
Ware2Go Enterprise SaaS Product
Posted inProduct Design UX Design

Ware2Go Enterprise SaaS Product

Client: Ware2Go (UPS)Timeline: Oct. 2020 - May 2021Role: Lead Product Designer - UX research, interaction design, prototyping, validationTeam: Product Manager, Warehouse Ops SMEs, Frontend Engineers, Data/PlatformTools: Figma, design system libraries, rapid prototyping frameworks, analytics Project Summary As Lead Product Designer, I shaped the vision, drove research, and connected design decisions to business outcomes. By balancing operator needs with executive concerns, I turned a skeptical stakeholder…
Orkin Rate Card – Annotated Hi-fidelity Wireframes
Posted inProduct Design UX Design

Orkin Rate Card – Annotated Hi-fidelity Wireframes

Client: Rollins, parent company for Orkin.  Date: 11/2021 Role: UX Designer, Researcher Project Summary:  This project for Rollins, the parent company of Orkin, focused on creating a highly efficient pricing system used by franchise and corporate locations across the nation. The system smartly manages daily price changes influenced by factors like seasonality, zip code, and promotions, helping franchise operators stay current and competitive. The design…